New & Returning Patients

Making First Visits Easy & Fun

It is our effort to schedule appointments, answer calls and inquiries, review notes, and do all for our patients. We want all West End Avenue Smiles patients to feel that our office is made for you and your family — and that every visit to our office is a positive one.

Your Child’s First Visit: What to Expect

New Patient Forms & Insurance Details

Home Care Tips: Brushing, Nutrition, and More

Parent FAQs: Answers to Common Questions

Emergency Care Guidance: When to Contact Us

New Patients Welcome

Get in Touch

Questions before your first visit? Our team is happy to help — call, email, or book online today.

Most insurance accepted. Same-day emergency appointments available. Located at 440 West End Avenue, Suite 1C.

child first visit

New Patients

Your Child's First Visit

What to Expect

Our practice is dedicated to providing a simple and seamless patient experience that will help you feel at ease and prepare you for your appointment on that day. We want your child's first dental visit — and every visit after — to be one they look forward to.

A child's first dental visit should be scheduled around his or her first birthday. The most important part of that first visit is getting to know and becoming comfortable with the doctor and their staff. A pleasant visit helps the child overcome any fears, builds trust, and sets the stage for a lifetime of healthy dental habits.

Schedule by the First Birthday

The American Academy of Pediatric Dentistry recommends scheduling your child's first dental visit within 6 months of the first tooth appearing — and no later than their first birthday. Early visits dramatically reduce long-term cavity risk and build a positive relationship with dental care from the start.

What We Cover at the First Visit

Gentle Examination

A soft, non-threatening oral exam — checking teeth, gums, bite, and jaw development. Very young children may have a knee-to-knee exam with a parent for comfort.

Cleaning & Fluoride

A gentle professional cleaning plus kid-friendly fluoride treatment to strengthen enamel. We use flavored fluoride to make this step fun for little ones.

Parent Q&A

We set aside time at every first visit to answer all your questions — teething, diet, brushing, sippy cups, pacifiers, and more. You leave with a clear, personalized plan.

What to Bring

  • Insurance card and photo ID
  • Completed new patient forms (download below or complete at westendavenuesmiles.com)
  • List of any current medications
  • Your child's favorite comfort toy or lovey
  • Any prior dental or medical records if available

New Patient Forms

Before Your Visit

New Patient Forms

For new patients, please review and complete our welcome letter and new patient form before your first visit. Completing forms in advance saves time at the office and helps your doctor review your child's health history before the appointment begins.

New Patient Registration

Need Help with Forms?

Our front desk team is happy to walk you through any forms or answer questions before your appointment. Call us at 212-280-7224 or email weapediatricdentistry@gmail.com — we're always glad to help.


Infant & Toddler Guidance

Early Dental Care — What Every Parent Should Know

Understanding the stages of your child's early dental development helps you make confident, informed decisions. Here's a comprehensive guide to everything from teething through the first permanent teeth.
1

Teething

Baby teeth (primary teeth) begin emerging as early as 6 months. Gums can be sore, tender, and irritable until around age 3 when all 20 primary teeth have typically come in. Gently rub your baby's gums with a clean finger, the back of a cold spoon, or a cold, wet cloth to help ease the discomfort. Teething rings also work well — but avoid teething biscuits, as they contain sugar that is harmful to new baby teeth.

Watch the inside of your child's teeth (the tongue side) for dull white spots or lines — these can be early signs of baby bottle tooth decay and should be checked by a dentist promptly.


2

Infant's New Teeth

The development of healthy baby teeth begins well before birth. By the time a baby is born, all 20 primary teeth are already formed below the gumline, waiting to erupt. Baby teeth begin to appear between 6 and 12 months, usually starting with the two lower front teeth.

If teeth are slow to emerge, don't worry — normal variation is wide. If no teeth have appeared by 12 months, mention it at your next dental visit. Primary teeth follow a general eruption order, but timing can vary from child to child. Our team tracks your child's progress at every visit.


3

A Child's First Dental Visit

A child's first dental visit should be scheduled around his or her first birthday. The most important part of this visit is getting comfortable with a doctor and their staff. A pleasant visit helps the child overcome any fears, builds confidence, and establishes the dental office as a positive, trusted place. Children should never be threatened with a dental visit as a form of discipline.

At this first visit, your doctor reviews feeding habits, teething progress, bite development, and any concerns you have. Questions about diet, brushing technique, and home care are all welcomed and encouraged.


4

Why Primary Teeth Are Important

Primary teeth are important for several reasons beyond just chewing. They maintain proper space in the jaw for permanent teeth, support normal development of the jaw bones and muscles, and play a key role in speech development. Baby teeth also guide adult teeth into the correct position as they emerge around age 6–7.

If a baby tooth is lost early — through decay or injury — neighboring teeth can shift into the empty space, making it harder for the permanent tooth to come in straight. In these cases, a space maintainer may be recommended to hold the space open until the adult tooth is ready to erupt.


5

Good Diet and Healthy Teeth

A nutritious, well-balanced diet is essential for strong, healthy teeth and gums. A variety of foods from the five food groups provides the minerals and vitamins teeth need to develop properly. Calcium-rich foods like dairy, leafy greens, and legumes build strong enamel. Vitamin C supports gum health. Phosphorus in proteins helps remineralize teeth.

Limit sugary snacks and drinks — especially sticky, chewy foods that cling to tooth surfaces and feed cavity-causing bacteria. When your child does have sugar, timing matters: frequent small exposures throughout the day are more damaging than a single treat at mealtime, because saliva needs about 20 minutes to neutralize the acid after each sugar exposure.


6

Infant Tooth Eruption

Teething typically begins around 6 months of age. The lower front teeth usually appear first, followed by the upper front incisors. From there, teeth erupt in a fairly predictable pattern — filling all 20 spaces by around age 3.

During eruption, resistance and fussiness are common. Gently massaging gum pads, offering cold (not frozen) teething rings, or wiping the area with a clean wet cloth can provide relief. Some mild drooling and chewing behavior is completely normal — it doesn't necessarily mean a tooth is about to break through. Fevers are not a direct symptom of teething; if your child runs a fever, consult your pediatrician.


7

Preventing Baby Bottle Tooth Decay

Baby bottle tooth decay is one of the most common — and preventable — dental problems in young children. It occurs when sweetened liquids (milk, formula, juice, or any sugar-containing drink) cling to an infant's teeth for extended periods, feeding cavity-causing bacteria.

Never put your baby to sleep with a bottle containing anything other than water. If your child falls asleep while nursing or bottle-feeding, gently remove the bottle or breast before they are fully asleep. During the day, avoid giving a bottle as a pacifier between feedings. If your child is thirsty between feedings, offer water. Begin wiping down teeth and gums with a clean damp cloth after each feeding — even before the first tooth appears.


insurance and Payment

Financial Information

Insurance & Payment

West End Avenue Pediatric Dentistry is a fee-for-service dental practice and does not participate as an in-network provider with any insurance plans. However, we’re happy to submit claims directly to your insurance company and help you maximize your benefits.

Payment for services is due at the time of your appointment. If your insurance company has not reimbursed our office within 60 days, the remaining balance becomes the patient’s responsibility.

We’re always happy to review your coverage in advance, so please don’t hesitate to call us with any questions.

How Insurance Works

  • We gladly submit insurance claims on your behalf as a courtesy.
  • Any reimbursement from your insurance provider will be sent directly to you.
  • You remain responsible for your account balance, regardless of insurance payment.
  • If your insurance hasn’t paid within 60 days, we recommend following up with your provider.
  • Our team is happy to review your benefits before your visit — just give us a call.

Participating Insurance (PPO):

  • Aetna
  • Ameritas
  • ASO
  • Beam
  • BCBS - (select plans, check with office directly to confirm network status)
  • Cigna
  • Delta Dental
  • Humana
  • Lincoln Financial
  • MetLife
  • Mutual of Omaha
  • Principal
  • UMR
  • United Concordia

Payment Policy

When treatment is recommended for your child, we’ll provide a comprehensive treatment plan outlining all fees and explaining the costs before any care begins. Payment is due at the time of treatment. If you need special arrangements, please speak with our team — we’re happy to review your options.

Non-participating Insurance:

  • Guardian
  • United Healthcare
  • Empire BCBS
  • Anthem BCBS
  • State insurance (Medicaid)
  • HMO/DMO plans

Accepted Payment Methods

American Express
Visa
MasterCard
MasterCard
Cash

Faqs

Common Questions

Frequently Asked Questions

Have questions about your child's dental health? Here are answers to the questions we hear most often from West End Avenue Pediatric Dentistry families.

Dental Emergency

Urgent Care

What to Do in a Dental Emergency

Experiencing an Emergency Right Now?

Call 212-280-7224 immediately. We offer same-day emergency appointments. For after-hours, follow the steps below and leave us a voicemail. For life-threatening situations, call 911 or go to the nearest emergency room.

Dental emergencies happen — and staying calm with clear first-aid steps makes a real difference. Below is quick reference guidance for the most common pediatric dental emergencies. For all urgent situations, call us first at 212-280-7224.

Toothache

Rinse with warm salt water and gently floss around the tooth to dislodge any trapped food. Give age-appropriate pain reliever per dosage instructions. Do not place aspirin directly on the tooth or gum. Apply a cold compress to the cheek if swelling is present. Call us as soon as possible.

Broken or Chipped Tooth

Rinse with warm water, save any broken pieces. Apply a cold compress to reduce swelling. Control any bleeding with gentle gauze pressure. Seek care as soon as possible — broken teeth can worsen quickly without treatment.s

Knocked-Out Permanent Tooth

Act within 30 minutes. Hold the tooth by the crown, never the root. Rinse gently with water — do not scrub. Keep moist in milk, saliva, or saline. Reinsert into socket if possible. See a dentist immediately. Note: Do not replant baby teeth.

Cut Lip, Tongue, or Cheek

Rinse with clean water. Apply firm gauze pressure for 15–20 minutes. If bleeding doesn't stop, visit an emergency room. A cold compress on the outside of the cheek helps reduce swelling. Call our office to be seen if the cut is inside the mouth.

Broken Braces or Wire

Use the eraser end of a pencil to gently reposition a poking wire. Cover sharp edges with orthodontic wax if available. Do not attempt to cut or remove wires. Contact your orthodontist for a repair appointment even if there is no pain.

Bleeding After Baby Tooth Loss

Some bleeding is normal. Fold a clean gauze pad and have your child bite firmly for 30–60 minutes without peeking. If bleeding persists beyond an hour, call our office. Avoid giving aspirin, which can increase bleeding.